Store Policy

MA³ Store – Store Policy

Crafted with care for a joyful shopping experience
Last updated: April 22nd, 2025

At MA³ Store, we’re more than just a brand — we’re a family-driven, purpose-led space where sustainable style meets joyful living. To make sure you have a smooth and fulfilling experience with us, please take a moment to read through our Store Policy.

1. Order Processing

• All confirmed orders are processed within 1–3 business days (excluding weekends and holidays).
• You’ll receive a confirmation email with your order details and a tracking number once your order has been shipped.

2. Shipping Policy

• We deliver across India through trusted courier partners.
• Estimated delivery times vary based on location and product availability, typically 4–8 business days.
• Free shipping may be offered on select items or during special promotional periods.
• For any delivery-related queries, feel free to reach out to us with your order ID.

3. Payment Methods

• We accept all major debit/credit cards, UPI, Net Banking, and secure wallet payments.
• Your payments are handled through secure and encrypted gateways — your financial details are never stored on our servers.

4. Return & Exchange Policy

• Returns are accepted only for items that are defective, damaged, or significantly different from the description.
• You must raise a return request within 24 hours of receiving the product.
• Exchanges are offered based on availability of stock and condition of the returned product.
• For detailed information, refer to our Cancellation & Refund Policy.

5. Product Availability & Pricing

• All products listed are subject to availability. If an item is out of stock after you place an order, we’ll inform you and process a full refund if applicable.
• Prices are subject to change without prior notice, but you will never be charged more than the rate at the time of purchase.

6. Privacy & Security

• Your personal information is safe with us. We collect only what is necessary to fulfill your orders and communicate with you.
• We do not sell, rent, or share your personal data with third parties without your consent.

7. Customer Support

Thank you for choosing MA³ Store — where every product has a story, and every customer becomes part of ours. 💫